Mission
To serve the Sedgwick County community by providing the critical link to emergency services. Sedgwick County Emergency Communications is committed to serving with integrity, providing efficient and equitable access to emergency services, and serving in a professional and courteous manner to promote safety, protect property, and to ensure quality of life.
Serving Sedgwick County
Sedgwick County Emergency Communications is the primary answering point for 9-1-1 calls in Sedgwick County and provides dispatch services for the Sedgwick County Sheriff's Office, Sedgwick County Fire Department, and Sedgwick County Emergency Medical Service. Additionally, they provide dispatch services for the Wichita Police and Fire Departments, as well as outlying municipalities including: Andale, Bel Aire, Bentley, Cheney, Clearwater, Colwich, Derby, Eastborough, Garden Plain, Goddard, Haysville, Kechi, Maize, Mt. Hope, Park City and Valley Center.
Classification of Emergency Calls
Law Enforcement
- Priority “E” - Calls where a life-threatening situation exists or a serious felony crime is in progress.
- Priority “1” – A serious crime has just occurred or is imminent, bodily injury has occurred or is imminent or another agency requires immediate law enforcement assistance.
- Priority “2” – A crime has just occurred of a non-life threatening nature and immediate response is not needed to arrest the offender or an incident which indicates a potential, but no certain probability, of a more serious situation than indicated.
- Priority “3” – Does not require a rapid response to prevent injury or property damage. Typically report calls.
Fire and EMS
- Priority “E” – Calls where a life-threatening medical problem exists or serious trauma. Includes all incidents with a person trapped. Example: person not breathing, house fire with persons trapped, motor vehicle accident with someone trapped.
- Priority “1” – Incidents where there is a potential for a problem to worsen, but no one is in immediate danger. Ex: House fire, grass fire.
- Priority “2” – Non-life threatening medical situations, but where a response is still needed. For fire departments, it is checking a situation which is now under control or not an immediate problem. Ex: fall with a single injury to the patient, sick person who is conscious and breathing okay. Gas odor outside, check a fire that is out.