How Does the EMS System Work?

Sedgwick County takes an integrated approach to ensure residents and visitors receive the highest quality service 24 hours a day.

When you call 9-1-1 with a medical emergency, an ambulance is dispatched and the nearest fire department is alerted. Often, the fire department will reach a scene before the ambulance arrives to assess the situation and perform first response assistance. Firefighters are trained to begin a number of procedures that will help the patient until an ambulance arrives. Paramedics and EMTs provide more advanced medical care and transport patients to medical facilities.

Help EMS Help You

  • Display your address on your refrigerator or near a telephone in case someone else needs to call 9-1-1 for you.
  • Display your house number prominently on your home and/or curb.
  • The questions asked by 9-1-1 call takers, paramedics and EMTs are important and designed to help you. Answer all questions honestly.
  • Know your hospital preference and primary care physician

Know Where These Items Are Located

  • Health insurance information
  • A list or location of current medications
  • Emergency contact information
  • Advanced directives - do not resuscitate (DNR), durable power of attorney for health care decisions (DPOA-HCD), and living will